MADE IN TURKEY / TURKISH FABRIC AND PRINT
Bibelot pillows were designed specially by Bes Home Design
Our products do not contain any harmful or carcinogenic chemicals and dyes. Made of 100% polyester. Cleaning and maintenance procedures should be followed for longevity:
- Wash 30 C, tumble dry
- Iron medium temparature
- Do not bleach
- Dry cleanable
3-7 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Returns & exchanges
But please contact us if you have any problems with your order.
Our main point is 'make you happy with our products'.
Returns and exchange details
Due to item customization, we will refund or correct items only if we make a personalization error. To prevent errors, we copy and paste the name as you have it typed.
If you have any issues, please contact us within 7 days of receiving your order.
If we do not receive notification of any issues with your order within 7 days of receiving your shipment, there will be no refunds or replacements.
We do make exceptions to the replacement policy, but never past an item that was delivered 14 days ago.
We do provide tracking number on all orders to all countires. So once the order has shipped, you should be able to track it.
Canadian orders, please allow 2-3 weeks for arrival due to customs.
If we allow a return, the buyer may be responsible for any return shipping, however we may decide to pay for the return shipping on a case by case basis.
We will either use TNT, DHL Exrpess or FedEx for delivery. You will receive a tracking number with either shipping method.
We are not responsible for lost packages. If you want signature required and insurance on your package, please notify us before purchase so we can include that in the price.
If you have a question about the shipping method used for your package, we will be happy to let you know before shipping.